Writing that moves readers to action

Archive for 06/15/14

FLATTERY and COMPLIMENTS…elixirs or poison?

Over the past week, I’ve been pondering the nature of the current workplace.  As clients, associates, and friends share their experiences within corporations, government agencies or non-profit settings, my mind reaches to identify words that might help capture and summarize those experiences.

What I hear is that these folks tend to work long hours to sustain an increased workload, and they continue to express concern that they do not believe they are compensated for the expanse of work and/or the level of expertise expected of them; yet, they appear to be “appreciated” which is conveyed to them via “kind” words.

As I listen and absorb, two words consistently blaze across my horizon – flattery and compliment.  These words are often deployed interchangeably.  So, they seemed worthy of (more…)